Criminals scam Americans out of nearly $196 billion each year, according to Federal Trade Commission estimates that account for both reported and unreported losses, by impersonating banks and other trusted entitiesusing using fake social media accounts, stolen personal information, and spoofed caller IDs. Their tactics blend psychological manipulation with increasingly sophisticated digital tools, making these schemes harder and harder for consumers to detect.
Banks invest billions in fraud prevention measures to protect their customers, but scammers continue to adapt, putting Americans’ hard-earned money, the broader economy and national security at risk.
To win this fight we need a coordinated national strategy with the public and private sectors working together, and all stakeholders need to do their part.
One sign of progress: the introduction of the bipartisan SCAM Act which will help shut down on scams that start on social media.
Urge your lawmakers to cosponsor the SCAM Act and stand with consumers.
Internet-enabled fraud losses in the U.S. exceeded $16.6 billion in 2024, according to the FBI.
More than one in three U.S. adults (34%) have experienced financial fraud or a scam since January 2024.*
* 2025 Bankrate Financial Fraud Survey
Most banks have dedicated fraud-awareness web pages with:
Many also share timely alerts and educational content through email newsletters, social media, mobile apps and statement inserts, as well as in-person events, giving customers real-time guidance on emerging threats in their communities.
A recent ABA/Morning Consult survey shows consumers trust banks most to protect them from fraud—and want stronger solutions, including policy action, to stop it.
National Coordination and Strategy
We urge the White House to establish an Office of Fraud and Scam Prevention and cross-agency working groups—composed of banks, regulatory agencies, and industry stakeholders—to develop a national strategy to prevent scams and fraud.
Consumers are scammed out of an estimated $196 billion annually. Stop scams by supporting S.3774 and H.R.7548.